RBD KAI ZEN

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PRIVACY POLICY

RBD KAI ZEN, LLC

Last Updated: November 19, 2025

RBD KAI ZEN, LLC (“RBD KAI ZEN,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you access or use our websites, applications, tools, and online services (collectively, the “Services”).

By accessing or using the Services, you agree to this Privacy Policy. If you do not agree, you must not use the Services.

1. Information We Collect

We collect information from and about you in the following ways:

1.1 Information You Provide Directly

This includes:

  • Account information: name, email address, authentication credentials, profile details.
  • User content: any text, data, preferences, descriptions, availability settings, or materials you submit through the Services.
  • Communications: messages, inquiries, or feedback you send to us.
  • Transactional information (if applicable): details related to purchases or payments made through third-party payment processors. We do *not* store full financial credentials (see Section 3).

1.2 Automatically Collected Information

When you use the Services, we automatically collect:

  • Device data: IP address, browser type, OS, device identifiers.
  • Usage information: pages visited, interactions, clicks, scroll data, timestamps, referring URLs.
  • Diagnostic data: system logs, performance data, error reports.

These are collected through standard technologies such as cookies, local storage, beacons, and similar tools.

1.3 Information from Third Parties

This may include:

  • Authentication providers (e.g., Firebase Authentication).
  • Payment processors (limited metadata; never full card or bank info).
  • Analytics tools (e.g., Google Analytics or similar).
  • Social media or integrated platforms, if you choose to connect them.

We only receive information consistent with your privacy settings on those platforms.

2. How We Use Your Information

We use your information to operate, improve, and secure the Services. This includes:

2.1 Service Operation

  • Creating and managing user accounts
  • Providing core features and functionality
  • Processing any user actions, such as profile updates or preferences
  • Displaying content you submit
  • Facilitating communications between you and us
  • Enabling any future tools, scheduling features, or coordination systems

2.2 Service Improvement

  • Understanding usage patterns
  • Fixing bugs and diagnosing performance issues
  • Developing new features, tools, and services
  • Enhancing user experience and workflows
  • Conducting internal analytics and aggregated insights

2.3 Security and Compliance

  • Detecting and preventing fraud
  • Monitoring for unauthorized access or abuse
  • Enforcing our Terms of Service
  • Complying with legal obligations
  • Protecting the safety and integrity of the platform

2.4 Communication

We may use your information to:

  • send administrative messages
  • respond to inquiries
  • provide updates about Service changes
  • send security notifications

We will not send marketing emails without your consent, where required.

2.5 Research and Development

We may use aggregated, de-identified, or anonymized data for:

  • analytics
  • trend analysis
  • product development
  • internal insights
  • improving safety and reliability
  • evaluating platform design and performance

This data cannot reasonably be used to identify you.

3. Payments and Financial Information

3.1 Third-Party Payment Processors

If the Services support payments:

  • All transactions are processed by third-party payment processors (“Payment Processors”).
  • We do not store full credit card numbers, CVV codes, bank account numbers, or similar high-sensitivity financial data.

3.2 Metadata We May Receive

From Payment Processors, we may receive:

  • payment confirmations or failures
  • transaction amounts
  • general status information
  • partial identifiers for reconciliation (e.g., last 4 digits of a card)

3.3 Responsibility for Financial Data

You provide financial details directly to the Payment Processor, whose privacy practices govern their use of your information.

4. Information Sharing and Disclosure

We do not sell your personal information.

We may share your information only as described below.

4.1 Service Providers

We may share information with vendors who assist us in operating the Services, such as:

  • hosting services
  • authentication providers
  • cloud storage
  • analytics services
  • email delivery systems
  • payment processors
  • security providers

These parties are contractually required to protect your information.

4.2 Legal Compliance and Protection

We may disclose information if required by law or if we believe doing so is reasonably necessary to:

  • comply with legal obligations or governmental requests
  • protect the rights and safety of RBD KAI ZEN, users, or the public
  • enforce our Terms of Service
  • investigate fraud, abuse, or security issues

4.3 Business Transfers

If we undergo a merger, acquisition, sale of assets, restructuring, or similar transaction, your information may be transferred as part of that transaction.

We will ensure the successor entity respects this Privacy Policy (or updates it appropriately).

4.4 Aggregated or De-Identified Data

We may share aggregated or de-identified information for:

  • analytics
  • product development
  • research
  • business insights

This data does not identify you personally.

5. Cookies and Tracking Technologies

We use common technologies to enhance the Services, including:

  • cookies
  • local storage
  • session storage
  • analytics scripts
  • error tracking tools

You may control cookies through your browser settings, but disabling them may limit functionality.

6. Data Retention

We retain personal information only as long as necessary for:

  • the purposes described in this Privacy Policy
  • legal, accounting, or regulatory requirements
  • security, fraud prevention, or record-keeping
  • maintaining the integrity of our systems

You may request account deletion (see Section 9), though certain data may be retained where permitted or required by law.

7. Data Security

7.1 Security Measures

We use reasonable and appropriate administrative, technical, and physical safeguards to protect the information we collect. These measures may include:

  • encrypted connections (HTTPS/SSL)
  • secure authentication mechanisms
  • access controls and least-privilege restrictions
  • audit logging and monitoring
  • industry-standard hosting infrastructure
  • periodic review of security practices

7.2 No Absolute Security Guarantee

Despite our efforts, no online system can be guaranteed 100% secure.

You acknowledge that:

  • you use the Services at your own risk, and
  • you are responsible for maintaining the confidentiality of your account credentials.

7.3 Breach Notification

If we become aware of a security incident affecting your data, we will notify you when required by applicable law and will take reasonable steps to mitigate the impact.

8. International Data Transfers

8.1 Data Processing in the United States

RBD KAI ZEN is based in the United States. If you access the Services from outside the U.S., your information may be transferred to, stored in, and processed in the U.S. or other jurisdictions with different data protection laws.

8.2 Safeguards for International Users

We take steps to ensure a reasonable level of protection for international data transfers, including:

  • using reputable cloud providers
  • following standard contractual principles
  • limiting access to authorized personnel

However, by using the Services, you consent to this transfer and processing.

9. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

9.1 Access and Correction

You may request:

  • access to the personal information we hold about you
  • correction of inaccurate or incomplete information

Most basic profile information can be updated directly within your account.

9.2 Data Deletion / “Right to Erasure”

You may request deletion of your account and associated personal information. We will delete what we reasonably can, subject to:

  • legal retention requirements
  • fraud prevention
  • security and audit needs
  • transactional or payment-related recordkeeping

9.3 Right to Restrict or Object

Where applicable law grants you these rights, you may contact us to request restrictions on processing.

9.4 Right to Data Portability

Where technically feasible and legally required, we may provide you with certain personal information in a structured, machine-readable format.

9.5 Right to Withdraw Consent

If processing is based on your consent, you can withdraw that consent at any time.

(This does not affect processing that occurred before the withdrawal.)

9.6 California and GDPR-Style Rights

Even if not legally required, we voluntarily respect certain core data rights aligned with “modern privacy norms,” without overcommitting to full GDPR/CCPA regulatory scope.

9.7 How to Exercise Your Rights

Submit any rights request to:

info@rbdkaizen.com

We may require verification to protect your data from unauthorized access.

10. Children’s Privacy

10.1 Not for Children Under 13 (or 16 in Some Regions)

The Services are not intended for children under:

  • 13 years old in the United States, or
  • 16 years old where GDPR-style rules apply

We do not knowingly collect information from children below these thresholds.

10.2 If We Learn We Collected Children’s Data

We will delete it as soon as reasonably possible.

If you believe a child has provided us information, contact:

info@rbdkaizen.com

11. Restrictions on Data Scraping, Automated Collection, and Competitive Misuse

11.1 Prohibition on Scraping and Automated Extraction

You may not:

  • scrape, mine, crawl, or copy data from the Services
  • use bots, scripts, or automated systems to access the Services
  • collect user profiles, lists, metadata, or any structured or unstructured data
  • circumvent protections intended to limit such activity

11.2 Prohibition on Competitive Use of Data

You may not access or use:

  • user information
  • platform metadata
  • interface structure
  • system logic

for competitive analysis, product development, benchmarking, or any activity reasonably deemed harmful to RBD KAI ZEN.

11.3 Monitoring for Abuse

We may use automated and manual systems to monitor for access patterns indicative of scraping or competitive misuse.

11.4 Remedies for Abuse

Violations may result in:

  • account termination
  • IP blocking
  • legal action (including claims for damages)
  • reporting to relevant authorities
  • injunctive relief

12. Data Ownership

12.1 Your Data

You retain ownership of personal information and user content you provide.

12.2 Our Data and Systems

We own:

  • the platform
  • the design, architecture, and workflows
  • all aggregated or anonymized data
  • analytics, insights, and operational metrics
  • any derivative analyses or transformations

12.3 License You Grant

As described in the Terms, your submission of content grants us a broad license to use, host, store, analyze, and process your content solely to operate, maintain, secure, and improve the Services.

13. Third-Party Links and External Services

The Services may contain links to third-party websites or integrations (e.g., authentication, analytics, payment processors).

We are not responsible for:

  • their privacy practices
  • their content
  • their data handling
  • any harm arising from their use

We encourage you to review their policies individually.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we do, we will:

  • update the “Last Updated” date
  • optionally provide additional notice within the Services for material changes

Your continued use of the Services after such updates constitutes acceptance of the revised Policy.

15. Contact Us

For questions, concerns, data rights requests, or privacy inquiries, contact us at:

RBD KAI ZEN, LLC

Email: info@rbdkaizen.com

Attn: Privacy Officer