RBD KAI ZEN

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TERMS OF SERVICE

RBD KAI ZEN, LLC

Last Updated: November 19, 2025

These Terms of Service (“Terms”) govern your access to and use of the websites, applications, tools, and online services provided by RBD KAI ZEN, LLC, a Wyoming limited liability company (“RBD KAI ZEN,” “we,” “us,” or “our”) (collectively, the “Services”).

By accessing or using the Services, creating an account, or clicking “I agree” (or similar), you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use the Services.

1. Overview of the Services

1.1 General Description

RBD KAI ZEN provides online Services that may include, now or in the future:

  • websites and web applications;
  • user accounts and profiles;
  • tools for managing information, preferences, or availability;
  • features that may facilitate communication, coordination, or scheduling;
  • features that may support or process payments through third-party payment processors; and
  • other digital tools, platforms, or services that we may introduce from time to time.

The precise features and scope of the Services may change, expand, or be refined over time. We do not guarantee the availability of any particular feature, functionality, or interface.

1.2 No Professional or Outcome Guarantees

Unless expressly stated in a separate written agreement signed by us, the Services are provided for general informational, coordination, or operational purposes only. We do not guarantee outcomes, results, or success of any activity, event, arrangement, or interaction that may be facilitated, supported, or organized through the Services.

1.3 Third-Party Services

The Services may interact with, rely on, or provide links to third-party platforms or services (including, without limitation, hosting providers, authentication providers, analytics providers, or payment processors). We are not responsible for third-party services and do not control their terms, privacy practices, or availability.

2. Acceptance of Terms and Changes

2.1 Binding Agreement

These Terms constitute a binding agreement between you and RBD KAI ZEN. By using the Services, you represent and warrant that you have the legal capacity to enter into these Terms.

2.2 Changes to These Terms

We may update or modify these Terms at any time in our sole discretion. When we do so, we will update the “Last Updated” date at the top of this page. We may, but are not obligated to, provide additional notice (such as by email or in-app notification) for material changes.

2.3 Continued Use as Acceptance

Your continued use of the Services after any changes to these Terms will constitute your acceptance of the updated Terms. If you do not agree with any updated Terms, you must stop using the Services and, if applicable, delete your account.

3. Eligibility and Use of the Services

3.1 Age Requirements

You must be at least 18 years old (or the age of majority in your jurisdiction, if higher) to use the Services. By using the Services, you represent and warrant that you meet this requirement.

3.2 Business Use and Authority

If you are using the Services on behalf of a business, organization, or other entity, you represent and warrant that you have the authority to bind that entity to these Terms. In that case, “you” and “your” refer to both you as an individual and the entity.

3.3 Compliance with Laws

You agree to use the Services only in compliance with these Terms and all applicable local, state, national, and international laws, rules, and regulations.

3.4 Restrictions Based on Jurisdiction

We may restrict access to the Services, in whole or in part, to certain jurisdictions if we determine that providing the Services there is not legally or commercially viable. You are responsible for ensuring that your use of the Services is lawful in your jurisdiction.

4. Account Registration and Security

4.1 Account Creation

To access certain features of the Services, you may be required to create an account. When you create an account, you agree to provide accurate, current, and complete information, and to update such information as necessary to keep it accurate, current, and complete.

4.2 Authentication Providers

We may use third-party authentication providers (such as Firebase Authentication) to manage account login and identity verification. You acknowledge that your use of such providers is subject to their separate terms and privacy policies.

4.3 Account Credentials and Security

You are responsible for maintaining the confidentiality and security of your login credentials and for all activities that occur under your account. You must promptly notify us if you become aware of any unauthorized access to or use of your account.

4.4 One User per Account

Unless explicitly permitted in writing by us, each account is personal to a single individual or entity and may not be shared with or transferred to another person or organization.

4.5 Account Termination by You

You may delete your account at any time using the functionality provided within the Services (where available) or by contacting us. Deletion of your account may not automatically result in deletion of all associated data where retention is required or permitted by law or for legitimate business purposes (for example, security, fraud prevention, or legal compliance). For details, please see our Privacy Policy.

4.6 Suspension or Termination by Us

We reserve the right, in our sole discretion and without liability, to suspend, restrict, or terminate your account or your access to any or all of the Services at any time, with or without notice, if we believe:

  • you have violated these Terms;
  • your use poses a risk to us, the Services, or other users;
  • your account is inactive for an extended period; or
  • such action is reasonably necessary to comply with law or protect our legitimate interests.

5. Acceptable Use and Prohibited Conduct

5.1 General Obligations

You agree to use the Services responsibly and not to engage in any activity that:

  • interferes with or disrupts the operation of the Services;
  • harms, attempts to harm, or threatens the security of the Services, other users, or any third party;
  • misuses any feature or functionality for unintended purposes; or
  • circumvents or attempts to circumvent any technical, administrative, or organizational measures we employ.

5.2 Specific Prohibited Activities

Without limiting the generality of the foregoing, you must not:

  • use the Services for any unlawful, fraudulent, or malicious purpose;
  • impersonate any person or entity, or falsely state or misrepresent your affiliation with a person or entity;
  • upload, transmit, or distribute any content that is illegal, harmful, defamatory, harassing, abusive, invasive of privacy, infringing, or otherwise objectionable;
  • attempt to gain unauthorized access to any accounts, systems, or networks;
  • probe, scan, or test the vulnerability of any system or network related to the Services;
  • interfere with or disrupt the availability, operation, or security of the Services;
  • use the Services to send spam, unsolicited messages, or other unwanted communications;
  • use the Services in a way that could damage, disable, overburden, or impair any server or network.

5.3 No Scraping, Data Harvesting, or Automated Access

You agree that you will not, and will not assist or authorize any third party to:

  • scrape, crawl, index, copy, or otherwise collect data or content from the Services by automated means (including bots, spiders, scripts, or similar);
  • use any automated means to access, query, or interact with the Services except as expressly permitted by us in writing (for example, through a documented API, if provided);
  • harvest or collect information about users without their consent and in violation of applicable laws;
  • bypass or circumvent any measures we use to prevent or limit such automated access.

5.4 No Reverse Engineering or Circumvention

You must not:

  • reverse engineer, decompile, disassemble, or attempt to derive the source code, algorithms, or underlying structure of the Services, except to the limited extent that applicable law expressly permits;
  • attempt to circumvent any access control, rate limit, or security mechanism;
  • modify, adapt, translate, or create derivative works based on the Services or any portion thereof without our prior written consent.

5.5 No Fee Circumvention or Off-Platform Transactions (Future-Proofing)

To the extent the Services may facilitate or support transactions, bookings, or other compensated activities between users or between users and third parties, you agree that you will not:

  • use the Services to discover or contact other users for the primary purpose of completing transactions or arrangements outside the Services in order to avoid our involvement, fees, or terms;
  • solicit, encourage, or engage in off-platform transactions that circumvent any payment or coordination features we may provide, if and when such features exist.

We reserve the right to enforce this clause, including by limiting or terminating access for users who repeatedly or materially attempt to circumvent the Services in this manner.

6. Intellectual Property; Ownership of the Services

6.1 Our Intellectual Property

The Services, and all content, features, and functionality therein — including but not limited to software, code, architecture, design, layout, text, graphics, logos, icons, images, user interface elements, workflows, compilations, and all related intellectual property rights — are owned by RBD KAI ZEN, LLC or our licensors and are protected by copyright, trademark, trade secret, and other intellectual property laws.

6.2 Trademarks and Branding

All names, logos, product and service names, designs, and slogans associated with RBD KAI ZEN or the Services are trademarks or trade dress of RBD KAI ZEN, LLC or our affiliates or licensors. You must not use any of these marks without our prior written consent.

6.3 License to Use the Services

Subject to your compliance with these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Services solely for your personal or internal business use and only as expressly permitted by these Terms.

You are not granted any license or right in or to any of our intellectual property except as expressly described in this section.

6.4 Reservation of Rights

We reserve all rights in and to the Services and our intellectual property not expressly granted to you in these Terms. No rights are granted by implication, estoppel, or otherwise.

7. User Content and License to RBD KAI ZEN

7.1 User Content

“User Content” means any information, data, text, images, descriptions, profile information, or other materials that you submit, upload, post, or otherwise provide through the Services (other than feedback covered in Section 7.4).

You are solely responsible for your User Content and for ensuring that it complies with these Terms and applicable law.

7.2 Your Rights in User Content

You retain ownership of any intellectual property rights you hold in your User Content, subject to the licenses you grant to us under these Terms.

7.3 License You Grant to Us

By submitting, uploading, or providing User Content through the Services, you grant RBD KAI ZEN a worldwide, non-exclusive, royalty-free, fully paid, transferable, and sublicensable license to:

  • host, store, reproduce, display, perform, distribute, and otherwise use your User Content as necessary to operate, provide, maintain, secure, and improve the Services;
  • use your User Content for internal purposes such as analytics, diagnostics, training of internal systems, quality assurance, and product development;
  • create aggregated, anonymized, or de-identified data from your User Content and use such data for any lawful purpose.

We will not sell your personal information in violation of applicable law; the above license is intended to enable us to run and evolve the Services effectively.

7.4 Feedback

If you provide us with any suggestions, ideas, or feedback regarding the Services (“Feedback”), you agree that:

  • we are free to use, disclose, reproduce, license, or otherwise exploit the Feedback without restriction or compensation to you;
  • such Feedback is not confidential or proprietary to you;
  • we may incorporate Feedback into the Services or our other products at our sole discretion.

7.5 No Obligation to Store or Display

We are not obligated to store, maintain, or provide you with a copy of any User Content, except as required by law. We may remove or delete User Content at any time, for any reason, including if we determine it violates these Terms or is otherwise objectionable.

8. No Competitive Use, Benchmarking, or Exploitative Access

8.1 No Use for Competitive Evaluation or Cloning

You agree that you will not access or use the Services for the purpose of:

  • developing or improving a product or service that competes with or substantially replicates any significant aspect of the Services;
  • benchmarking or analyzing the Services for publication or disclosure to third parties in a manner that could reasonably be viewed as competitive or harmful to RBD KAI ZEN;
  • copying or systematically documenting the design, flow, or architecture of the Services in order to recreate them in a competing product.

8.2 Access by Competitors

We reserve the right to deny, restrict, or terminate access to the Services (including specific accounts) for individuals or entities that we reasonably believe are accessing the Services primarily for competitive analysis, data extraction, or other exploitative reasons, as determined in our sole discretion.

8.3 Enforcement and Remedies

Any use of the Services in breach of this Section 8 constitutes unauthorized use and a material violation of these Terms. In addition to termination of access, we reserve all rights and remedies available under law or equity, including injunctive relief and damages.

9. Payment Features and Financial Transactions

9.1 Use of Third-Party Payment Processors

Certain current or future features of the Services may allow users to make or receive payments using one or more third-party payment processors (collectively, the “Payment Processors”). All payments processed through such Payment Processors are subject to their separate terms, conditions, and privacy policies. RBD KAI ZEN does not control and is not responsible for the actions or omissions of any Payment Processor.

9.2 No Direct Handling of Sensitive Financial Data

We do not store full credit card numbers, bank account details, or other sensitive payment credentials on our servers. Such data is provided directly to the Payment Processors. You acknowledge that security and handling of financial data is governed by the Payment Processors’ own compliance standards, including PCI-DSS requirements where applicable.

9.3 Service Fees; Platform Fees; Commission Structures

If we implement platform fees, service fees, commissions, facilitation fees, subscription charges, or similar billing structures, such fees will be disclosed within the Services at the time of use. We reserve the right to modify, introduce, or remove such fees at any time, in our sole discretion, with notice provided within the Services.

9.4 Conditional, Triggered, or Scheduled Payments

The Services may, now or in the future, enable conditional or triggered transactions—such as payments that occur upon confirmation, participation, completion, or the occurrence of some defined condition (“Conditional Payments”).

You acknowledge and agree that:

  • Conditional Payments may be automatically processed once the relevant condition is met;
  • You authorize our Payment Processors to charge, debit, or credit your designated payment method when such conditions are satisfied;
  • RBD KAI ZEN is not responsible for disputes regarding whether a condition was properly met (this is strictly between the transacting users).

All authorizations you grant to our Payment Processors shall remain valid until expressly revoked by you in compliance with their procedures.

9.5 Refunds, Cancellations, and Disputes

Unless otherwise stated, all payments facilitated through the Services are final and non-refundable except as required by applicable law or explicitly provided by the Payment Processor. Any refund, chargeback, or dispute is:

  • governed by the policies of the Payment Processor;
  • between you and the other party to the transaction;
  • not the responsibility of RBD KAI ZEN unless we expressly state otherwise.

We may, but are not obligated to, assist in dispute resolution at our sole discretion.

9.6 Tax Responsibilities

You acknowledge and agree that:

  • RBD KAI ZEN does not act as your employer, financial agent, tax advisor, or accountant;
  • Users who collect payments are solely responsible for determining and fulfilling any tax obligations that apply to them (including income tax, sales tax, VAT/GST, withholding, reporting, or remittance);
  • RBD KAI ZEN may, but is not required to, issue any tax forms or documentation unless legally compelled to do so (e.g., certain U.S. 1099-K thresholds if processed through specific providers).

You agree to indemnify RBD KAI ZEN for any tax-related claims arising from your use of the Services.

10. User Interactions and Third-Party Activities

10.1 No Control Over User Activities

The Services may enable users to:

  • interact with each other;
  • propose meetings, consultations, appointments, or coordinated activities;
  • create events or listings;
  • communicate or share information; or
  • participate in activities hosted by others.

RBD KAI ZEN does not supervise, control, verify, or endorse any user, activity, or event (whether virtual or physical). Users act solely on their own behalf.

10.2 No Screening or Verification

We do not routinely:

  • confirm user identities;
  • vet qualifications;
  • verify backgrounds, credentials, expertise, or safety practices;
  • guarantee the accuracy of any user-provided information.

You must exercise your own judgment when participating in any activity facilitated by the Services.

10.3 Assumption of Risk

Your use of the Services and your participation in any activity, interaction, consultation, or event arranged or discovered through the Services is entirely at your own risk.

This includes but is not limited to risks relating to:

  • physical activities or events;
  • advice or consultations of any kind;
  • social or professional interactions;
  • travel to or from an event;
  • food, environment, or venue hazards;
  • illness, injury, or property damage.

You acknowledge that RBD KAI ZEN is not responsible for any risks arising from such activities or interactions.

10.4 No Professional Advice

Unless explicitly stated in a separate signed agreement with us:

  • the Services do not provide medical, legal, engineering, financial, psychological, or other regulated professional advice;
  • content or interactions on the Services should not be construed as such advice;
  • users offering or scheduling consultations do so independently and are solely responsible for any representations they make.

We disclaim any liability arising from reliance on user-generated content or advice.

10.5 Disputes Between Users

You are solely responsible for your interactions with other users.

RBD KAI ZEN:

  • is not a party to any agreements between users;
  • does not mediate disputes;
  • bears no responsibility for harm, loss, or disagreements between users.

We may, but are not required to, intervene at our discretion.

11. Disclaimer of Warranties

11.1 Services Provided “As Is”

THE SERVICES ARE PROVIDED ON AN “AS IS,” “AS AVAILABLE,” AND “WITH ALL FAULTS” BASIS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF:

  • MERCHANTABILITY
  • FITNESS FOR A PARTICULAR PURPOSE
  • NON-INFRINGEMENT
  • RELIABILITY
  • AVAILABILITY
  • SECURITY
  • ACCURACY OR COMPLETENESS

WE MAKE NO WARRANTY THAT:

  • THE SERVICES WILL MEET YOUR REQUIREMENTS;
  • THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE;
  • ANY DATA, INFORMATION, OR RESULTS OBTAINED THROUGH THE SERVICES WILL BE ACCURATE, RELIABLE, OR COMPLETE.

11.2 No Guarantee of Continuity

We reserve the right to modify, suspend, or discontinue any part of the Services at any time without liability.

11.3 No Responsibility for User Content or Actions

We do not warrant, endorse, guarantee, or assume responsibility for:

  • any User Content;
  • any interactions between users;
  • any advice, information, or representations made by users;
  • the conduct or performance of users or third parties.

12. Limitation of Liability

12.1 General Limitation

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RBD KAI ZEN, LLC AND ITS MEMBERS, OFFICERS, EMPLOYEES, CONTRACTORS, SUPPLIERS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • LOSS OF PROFITS
  • LOSS OF REVENUE
  • LOSS OF DATA
  • LOSS OF GOODWILL
  • BUSINESS INTERRUPTION
  • PERSONAL INJURY OR PROPERTY DAMAGE
  • COST OF SUBSTITUTE SERVICES
  • ANY DAMAGES ARISING FROM USER INTERACTIONS, EVENTS, OR CONSULTATIONS

EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

12.2 Maximum Liability Cap

TO THE EXTENT ANY LIABILITY CANNOT BE EXCLUDED, OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICES SHALL NOT EXCEED:

THE GREATER OF (A) ONE HUNDRED U.S. DOLLARS (USD $100) OR (B) THE AMOUNTS YOU PAID TO US IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY.

12.3 Jurisdictional Differences

Some jurisdictions do not allow certain warranty disclaimers or liability limitations. If such laws apply to you, portions of these limitations may not apply—however, our liability shall be limited to the greatest extent allowed by applicable law.

13. Indemnification

13.1 Your Obligation to Indemnify

You agree to defend, indemnify, and hold harmless RBD KAI ZEN, LLC and its officers, members, employees, contractors, agents, and affiliates from and against any and all claims, liabilities, damages, losses, and expenses (including attorneys’ fees) arising from or related to:

  • your use or misuse of the Services;
  • your User Content;
  • your interactions with other users;
  • your violation of these Terms;
  • your violation of any law or regulation;
  • your participation in any event, consultation, or coordinated activity facilitated by the Services;
  • any claims made by third parties arising from your actions or omissions.

13.2 Defense and Control

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification. You agree to cooperate fully with such defense.

14. Termination

14.1 By You

You may terminate your account at any time, subject to Section 4.5 regarding data retention.

14.2 By Us

We may suspend or terminate your access to the Services (in whole or in part) at any time, with or without notice, for any reason or no reason, including but not limited to:

  • violations of these Terms;
  • actions that pose risk to other users or to us;
  • fraudulent, abusive, or unlawful conduct;
  • extended account inactivity;
  • compliance with legal obligations.

14.3 Effect of Termination

Upon termination:

  • all licenses and rights granted to you under these Terms will immediately cease;
  • we may retain and use your data as permitted by law and our Privacy Policy;
  • any provisions that by their nature should survive termination will do so (including but not limited to IP rights, disclaimers, indemnification, and liability limitations).

15. Governing Law

15.1 Wyoming Law Governs

These Terms and any dispute, claim, or controversy arising out of or relating to the Services or your use thereof (collectively, “Disputes”) shall be governed by and construed in accordance with the laws of the State of Wyoming, without regard to its conflict-of-law principles.

15.2 Jurisdictional Limitations

If you reside in a jurisdiction that prohibits the application of Wyoming law to specific consumer rights that cannot be waived, then your mandatory local rights remain intact to the minimum extent required by law. This does not limit the enforceability of Section 16 (Arbitration and Dispute Resolution), to the extent applicable.

16. Dispute Resolution; Arbitration Agreement

16.1 Agreement to Arbitrate

To the fullest extent permitted by law, you and RBD KAI ZEN agree that any Dispute (as defined in Section 15) shall be resolved exclusively through binding arbitration, except those Disputes expressly excluded below.

16.2 Arbitration Rules and Forum

The arbitration shall be administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules (or Consumer Arbitration Rules, if applicable).

The arbitration will take place in Teton County, Wyoming, unless both parties agree to a virtual or remote format.

16.3 Exceptions to Arbitration

The following Disputes may be resolved in court rather than arbitration:

  • claims seeking only injunctive or equitable relief to protect intellectual property or prevent unauthorized competitive use;
  • claims for violations of anti-scraping, reverse-engineering, or prohibited conduct provisions;
  • claims that cannot legally be arbitrated under applicable law.

16.4 Class-Action Waiver

YOU AND RBD KAI ZEN AGREE THAT ALL DISPUTES SHALL BE RESOLVED ONLY ON AN INDIVIDUAL BASIS.

YOU MAY NOT BRING A CLAIM AS A PLAINTIFF, REPRESENTATIVE, OR MEMBER OF ANY CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION.

The arbitrator shall not consolidate claims or preside over any form of representative or class proceeding.

16.5 Opt-Out Right

If you prefer not to be bound by this arbitration clause, you may opt out by sending a written notice to:

info@rbdkaizen.com

within 30 days of creating your account.

Failure to opt out within this period constitutes acceptance.

16.6 Costs and Fees

Each party will bear its own arbitration costs, except that the arbitrator may award reasonable fees if required by applicable law.

16.7 Arbitration is Mandatory; Court Litigation Waived

Except as permitted above, you waive your right to litigate Disputes in court before a judge or jury.

17. International Use

17.1 Compliance with Local Laws

You are responsible for ensuring that your use of the Services complies with all laws and regulations applicable in your jurisdiction, including those relating to:

  • data privacy,
  • payments and taxation,
  • event participation,
  • professional advice,
  • consumer protection.

17.2 Export Restrictions

You may not access or use the Services in violation of any U.S. export restrictions, sanctions, or embargoes.

18. Assignment

18.1 By RBD KAI ZEN

We may assign, transfer, or delegate our rights and obligations under these Terms, in whole or in part, without notice or your consent, including in connection with:

  • a merger,
  • acquisition,
  • sale of assets,
  • business reorganization,
  • corporate restructuring.

18.2 By You

You may not assign or transfer any rights or obligations under these Terms without our prior written consent. Any attempted assignment without consent is void.

19. Severability

If any provision of these Terms is held unlawful, void, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall remain in full force and effect.

20. No Waiver

No waiver of any term shall be deemed a further or continuing waiver of such term or any other term. Our failure to enforce any right or provision shall not be considered a waiver.

21. Entire Agreement

These Terms, together with our Privacy Policy and any additional terms or policies expressly referenced, constitute the entire agreement between you and RBD KAI ZEN regarding the Services, and supersede all prior agreements, understandings, communications, or representations.

22. Changes to the Services

We reserve the right to:

  • modify, update, suspend, or discontinue any part of the Services at any time;
  • impose new limits or restrictions;
  • add or remove features;
  • introduce paid features or premium offerings.

We will not be liable for any modification or discontinuation of the Services.

23. Notices

23.1 How We Provide Notices

We may provide notices by:

  • email (to the address associated with your account),
  • posting within the Services,
  • updating these Terms, or
  • any other reasonable method.

23.2 How You May Provide Notices

You must send all legal notices to:

RBD KAI ZEN, LLC

Attn: Legal

info@rbdkaizen.com

24. Contact Information

If you have questions about these Terms or the Services, you may contact us at:

info@rbdkaizen.com